We want you to be completely satisfied with your purchase. If you have any issues, please review our policy below.
Returns
- We accept returns within 30 days of purchase.
- Items must be unused, in their original packaging, and in resalable condition.
- Certain items, such as digital products or physical books, are non-refundable.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to your original payment method within 10 business days.
- Shipping costs are non-refundable.
Exchanges
- If you received a damaged or defective item, contact us at support@trueformlife.com within 30 days for an exchange.
How to Start a Return
- Email us at support@trueformlife.com with your order number and reason for return.
- We will provide you with return instructions.
- Ship the item back to us, and we will process it upon receipt.
For any questions, contact us at support@trueformlife.com.