Improving our Customer Service with Phone Calls

Customer service, at least from what I understand, is something that we specialize in. Sure there are other aspects, I pride myself in being open and honest, offer only the best quality etc. But if there's one thing that helps us stand out from the others, it's customer service.  When I played baseball traveling the world as a professional athlete, I knew speed would get me to where I wanted to go. Speed meaning I was usually the fastest guy on the field and often in the league. But know...
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