Customer service is something that’s important to us

Customer service is something that's important to us. VERY important, right next to quality products with clean ingredients for a fair price. As we search for someone to help take orders and offer GREAT customer service, thoughts come up that I haven't had to think about before. Over the years we've worked hard to develop relationships with our customers, because we care more than anything. Will we lose that personal touch, will someone else do a good enough job, will people stop comi...
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Why We Reach Out to Customers

The reason we reach out to customers is because we genuinely care. We enjoy the relationships we build. We appreciate meeting and learning about our customers live. In fact we often call our customers our friends because in large part we know about their personal lives and they know about ours. I know conventionally they tell you to separate your business and life but that's not the way we work. So when we reach out, and ask 'how are you doing' we mean, how are you doing? And ot...
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