Customer service is something that’s important to us

Customer service is something that's important to us. VERY important, right next to quality products with clean ingredients for a fair price. As we search for someone to help take orders and offer GREAT customer service, thoughts come up that I haven't had to think about before. Over the years we've worked hard to develop relationships with our customers, because we care more than anything. Will we lose that personal touch, will someone else do a good enough job, will people stop comi...
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The image of your business

The image of your business
I just got off the phone with a very nice lady, which isn't always the case. I make more phone calls than I ever thought I would and once in awhile I get someone very rude, impatient and impolite. As business grows so does jobs for Canadians (one of my favourite things to offer), I can honestly say without an ounce of reservation, I'll NEVER hire someone that doesn't have enough common courtesy to be polite. Many times it's their job to answer the phone and they act like it's an inconvenience th...
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